What We Collect and Why We Use It
When you open an account with us, we collect the information you provide directly — your name, contact details, and any identity documents required for account verification. When you make a deposit or withdrawal using JazzCash, Easypaisa or Raast, the transaction reference and wallet details are
-
1
logged to confirm the payment and protect your account. We do not store your full JazzCash or Easypaisa PIN; that stays with your wallet provider. We also collect device data — browser type, IP address, and session timestamps — to detect unauthorised access and keep your
-
2
account secure. This data is processed for account management, transaction verification, fraud prevention and compliance with applicable rules in the regions where we operate. We do not sell your personal information to third parties. Where we share data with payment processors or identity verification services, those
-
3
partners are required to handle it securely and use it only for the stated purpose. Data retention periods depend on the nature of the information and applicable local requirements. Where local law and eligible-region rules permit, you may request a copy of the data we hold
-
4
on you.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.